Frequently Asked Questions...
If you have a question that you don't see listed below, please reach out to us at info@mochidreambeauty.com
PRODUCTS
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All Mochidream products have been carefully formulated to work with all skin types. All product ingredients are listed on the product pages and we recommend reviewing them carefully before purchasing.
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Yes. All Mochidream products are cruelty-free.
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Yes, all Mochidream products are formulated to high global standards to be clean and cruelty-free.
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Yes! Our bottles and caps are made of recyclable PET (international recycling code #1). Earth is the home we’ve been dreaming of – so let's do our best to keep it clean. Rinse out your empties, remove the pump or pop off the silicone bulb from your dropper and recycle the bottles and caps through your closest recycling program.
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We know that as parents, you want the best for your tween and teen daughters. That’s why Mochidream products are formulated specifically for tween and teen skin with the highest standards of safety and quality.
Each product is designed to be gentle on young skin while delivering the luxurious experience that makes self-care fun and exciting.
SHIPPING
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Preorder estimated ship date, February 2025
We aim to ship orders within 3-5 business days of ordering. It can take up to 14 business days from leaving our warehouse to arrive to you with free shipping. Once your package ships you’ll get a shipment notification email with other delivery updates.
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Currently we only ship within the US, sign up to our newsletter to be the first to know when ship internationally.
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At this time, we do not have any physical locations where you can purchase Mochidream — sign up to our newsletter for updates on in-store launches.
ORDERS
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Yes, if you feel unsatisfied with your product, please contact us at info@mochidreambeauty.com within 14 days of recieving your order.
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If you would like to cancel your order, please contact us within 1 hour of making your purchase online.
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You are welcome to email us at info@mochidreambeauty.com for any questions you may have.